Items ship via USPS priority within 1-2 business days unless stated in description of item. If you have made multiple order purchases within 24 hours, your orders may be packaged together. One order will have a tracking number and the others will be marked as fulfilled, but will be in the same package when shipped. You will receive an email with a tracking number once your order is completely fulfilled.
We take great pride in providing our customers with exceptional customer service. We hope you love your purchase. If not, feel free to send it back to us!
Our return policy is for store credit only.
We can now issue a credit for the website or app and we will be in contact to see which you would prefer.
Items are eligible for return if:Items are unwashed, unworn, unaltered, be free of any stains of any kind as well as animal hair, and with the original tags on.
Items are received with 14 days from the original purchase date.
All Sale merchandise and Warrior Paint Cosmetics & Subscription box purchases are non-returnable. Any items purchased with a discount code exceeding 20% is also non-returnable.
If you receive incorrect merchandise or merchandise you believe to be defective, please contact Customer Service. All claims must be made within 30 days of purchase date.
Excessive Returns-It takes our team a lot of time to process returns and inventory. Returning more than 10 items per month will result in a 20% restocking fee. The fee will be taken from the credit issued at the time of the return.
We would love to help you get into the correct sizing for each item, so we absolutely do not mind if you reach out for sizing info. Contact us through the customer service email with any questions about sizing. We also highly recommend downloading the b.e.humbleshop app, as that connects a fit video as well as a description to each item in the shop!
If you have attempted a return for an item that does not meet the criteria stated in the above policy, we will keep the item(s) to return to you with a future purchase, or you can pay for shipping to have it returned to you.
Please email with return questions so that we can make sure your items are eligible for return. Thank you so much for your order
RETURNING AN ORDER
To return an item by mail:Enclose a copy of your receipt, with name and/or order number highlighting or circling which items you are returning
2264 Stumbo Rd
Ontario, Ohio 44906
Also, we suggest that you send items back using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost while in-transit to us
Once we receive your items they will be processed within 1-3 business days at which time you will be issued a store credit for the price of the item and any applicable taxes. Shipping charges are non-refundable.
Customers are responsible for the cost of shipping returns.
Please note: Once an order has been placed, the order cannot be canceled or modified.